Mailinblack – Serious Game Through a Microlearning Experience for Cybersecurity at Work

Mailinblack collaborated with Emeraude to create a custom microlearning experience within a cybersecurity awareness Serious Game aimed at the users enrolled in the Cyber Academy programs. Through the game, users will be able to test their cybersecurity knowledge, and the Cyber Academy will be able to evaluate the level of their knowledge. Users will then be redirected to a suitable program based on the score in the game, and the training content will be reprioritized accordingly.

The specific objectives of this Serious Game are:

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This single-scene game takes place in an office, where players are notified with the signals to click on the objects around their workstations to solve the puzzles. Each puzzle is designed to assess the player’s cybersecurity skills. The game is divided into eight modules, each with a specific objective to achieve for the users and to collect the data for the Cyber Academy to evaluate them.

Emeraude, joining forces with Mailinblack, has ensured that the immersive microlearning experience is filled with concise and concrete cybersecurity knowledge through engaging gameplay. Embark on your exciting cybersecurity adventure with Emeraude gamified solutions.

To provide further details about this microlearning experience aimed at enhancing cybersecurity awareness, Mehdi Coloone, Product Manager at MAILINBLACK, shared valuable insights on the user experience and the game’s impact:

What service do you offer to your clients?
We offer a user-centric cybersecurity solution called U-Cyber 360°. It includes e-mail protection, password management, as well as employee awareness and training on cyber risks within companies

Why did you choose a Serious Game to introduce your cybersecurity training?
We chose a Serious Game as the first step in our cybersecurity training through My Academy because it allows users to test themselves and make mistakes before starting the training.

Can you tell us more about the game?
The training is aimed at all employees of a company or public institution, with the objective of understanding the challenges of cybersecurity and the actions to adopt. It aims to reduce the cyber risks linked to the human factor, in both professional and personal environments.

What are the benefits of this game for MAILINBLACK customers?
Our game, created by Emeraude, helps boost employee engagement by making the training more attractive. By testing them and allowing them to make mistakes from the start, it stimulates their curiosity and encourages active participation, without relying on the authority of IT managers.

What is the feedback from users?
Feedback from IT managers has been very positive, highlighting that the Serious Game makes it easier to engage users and saves them time in convincing them to participate in the training.

How was your collaboration with Emeraude?
The exchanges between MAILINBLACK and Emeraude were smooth, and the team was very responsive. The project timeline was set up with regular meetings and workshops at the start, followed by rapid exchanges during delivery and testing.

What positive results have you achieved after implementing the game?
Thanks to our collaboration with Emeraude, we hope to soon reduce the number of “ghost” users—those who connect to the platform but don’t start the training.

Do you plan further collaborations with Emeraude in the future?
With Emeraude’s expertise, we are considering integrating more games into our e-learning content to start each new module with context-based awareness on the training’s theme.